Terms and Conditions
Welcome to Sophiara!
These terms and conditions outline the rules and regulations for the use of Sophiara Jewelry’s website, located at sophiara.ca.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Sophiara if you do not agree to all the terms and conditions stated on this page.
Terminology
- “Client”, “You”, and “Your” refers to you, the person accessing this website and complying with the Company’s terms and conditions.
- “The Company”, “Ourselves”, “We”, “Our” and “Us” refers to our company, Sophiara Jewelry.
- “Party”, “Parties”, or “Us” refers to both the Client and the Company.
All terms refer to the offer, acceptance, and consideration of payment necessary to assist the Client appropriately, for the purpose of providing the Company’s stated services, in accordance with applicable Canadian law.
Cookies
We use cookies. By accessing Sophiara, you agree to our use of cookies in accordance with our Privacy Policy.
Cookies help us improve user experience and may also be used by our affiliate or advertising partners.
License
Unless otherwise stated, Sophiara Jewelry and/or its licensors own the intellectual property rights for all material on this site. All rights are reserved. You may access content for personal use, subject to the following restrictions:
You must not:
- Republish material from Sophiara
- Sell, rent, or sub-license material
- Reproduce or duplicate material
- Redistribute content
User Comments
Parts of the website allow users to post comments. These do not reflect the views of Sophiara Jewelry. We are not liable for any content posted by users, but we reserve the right to monitor and remove any content deemed inappropriate.
By posting comments, you warrant that:
- You have all necessary rights and permissions.
- Your content doesn’t infringe on third-party rights.
- Your comments are not defamatory, unlawful, or offensive.
- Your comments won’t be used for solicitation or illegal activities.
You grant us a non-exclusive license to use, reproduce, and edit your comments across any media.
Hyperlinking to Our Content
Permitted Without Prior Approval:
- Government agencies
- Search engines
- News organizations
- Online directory distributors
- System-wide accredited businesses (excluding non-profits or charity fundraisers)
Considered for Approval:
- Business and consumer resources
- Dot-com communities
- Trade associations, schools, law/accounting firms
- Online portals
Approved organizations may hyperlink to:
- Our name
- Our URL
- Contextual descriptions of our site
Note: No use of our logo or artwork is allowed without written permission.
To request linking, please email us with your organization info and URLs.
iFrames
Creating frames around our web pages that alter the visual presentation or appearance of our site is not allowed without prior written approval.
Content Liability
We are not responsible for any content appearing on your website that links to ours. You agree to defend us against claims arising on your site that are linked to ours.
Reservation of Rights
We reserve the right to request the removal of any links to our website at any time and to amend these terms at any point.
Link Removal Requests
If you find any link on our website to be offensive, please contact us. We will consider requests but are not obligated to remove links or respond directly.
Accuracy of Information
We do not guarantee that the information on this website is complete or up-to-date. Content may be subject to change without notice.
Disclaimer
This section outlines the limitations of liability regarding the use of our website and products.
Product Information
We strive for accuracy in all product images, descriptions, and specifications. However, due to lighting, screen settings, or material differences, there may be slight variations.
All weights and sizes are approximate.
Gold Price Disclaimer
The gold price on our site is updated regularly but may not reflect real-time values. Prices may change without prior notice. We are not responsible for discrepancies due to delays in price updates.
Material & Quality Standards
Sophiara products are crafted with quality materials (including 12k and 14k gold or other Karat that we have). However, gold is sensitive to chemicals and environments. Please follow our care instructions to ensure product longevity.
Allergies
While we use materials that are generally safe, we cannot guarantee all items are hypoallergenic. Customers with allergies should review product details and consult with a medical professional if necessary.
We are not liable for allergic reactions.
Custom Orders
Custom or personalized items (size, style, or engraving) may not be eligible for return or refund. Please confirm your specifications before placing custom orders.
Shipping
We are not liable for delays, damage, or lost items after the order has been shipped. We recommend using trackable shipping for returns.
Pricing
All prices are in Canadian dollars (CAD) and are subject to change. We reserve the right to correct pricing errors. Orders confirmed prior to a change will not be affected.
Misuse
We are not liable for damage or injury due to improper use of our products. Follow all care instructions and usage guidelines.
Limitation of Liability
To the extent allowed under Canadian law, Sophiara excludes all warranties and conditions regarding the website and its content. Nothing in this disclaimer limits liability for:
- Death or personal injury
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded by law
These limitations apply to all claims, whether in contract, tort, or statute.
As long as the website and its services are provided free of charge, we are not liable for any loss or damage of any kind.
Jewelry Care Instructions
To maintain the beauty and longevity of your Sophiara gold accessories, please follow these care guidelines:
Avoid Contact with Liquids
Remove your gold jewelry before:
- Swimming (chlorine can damage and dull gold)
- Showering or bathing
- Applying perfumes, lotions, sunscreens, or hairsprays
- Using cleaning products or disinfectants
Important: Harsh chemicals such as chlorine, bleach, ammonia, and some household cleaners can cause gold to tarnish, weaken, or lose its shine over time. These substances do not melt gold but can corrode or discolor it—especially 12k and 14k gold.
Clean Gently
- Use a soft, lint-free cloth to gently polish your jewelry
- For deeper cleaning, use mild soap and warm water, then dry thoroughly with a soft cloth
- Do not use harsh chemicals or abrasive materials
Remove Before Sleeping
- Take off your jewelry before going to bed to avoid bending, scratching, or placing unnecessary stress on delicate pieces.
Store Properly
- Keep your jewelry in a soft pouch or lined jewelry box
- Store items separately to prevent scratches and tangling
Avoid Extreme Conditions
- Protect your jewelry from prolonged exposure to direct sunlight, high humidity, or extreme temperatures
